Shipping & Returns

SHIPPING 

Your order will be very carefully packaged to avoid damage in transit.
We ship using UPS to the shipping address specified on your order. Your most economical form of shipping will be UPS Ground, 7-10 days. The standard fee for shipping is already included in the price, depending on the size of the artwork.

When your order is shipped, you will be sent an e-mail message notifying you with the respective UPS tracking number confirming your order has been delivered to your shipping address.

We process orders on Tuesdays and Thursdays. 

My artwork was damaged in transit

First off, we must say that most packages arrive safely without issue. In the very rare case in which damage occurs, follow these quick tips for a speedy resolution.

You've received your new artwork, and we're confident you're going to love it. It's very rare but it does happen from time to time that a package is damaged in shipment. When this happens we want to get the issue resolved promptly for you.

Follow these steps:

  • Open and inspect your artwork as soon as possible once it has been delivered.

  • If you notice any damages to the artwork or package, please keep all packing materials on hand as it may be required should we need to open an insurance claim with UPS.

  • Please send photos of the damage to isackmkohn@gmail.com.

  • We will then review and advise on the best course of action to get you and your artwork cared for in the most efficient manner possible.

Returns

Please explain step by step process of returns.